Apperian's mobile application management (MAM) platform is cloud-based software that supports the complete mobile application lifecycle by interconnecting backend modules with a unified administrative portal.
A note about names
You may notice the acronym EASE while browsing this documentation. EASE refers to Enterprise App Services Environment, which was previously used to refer to the Apperian platform. We're in the process of removing the term from the Documentation Center, but we haven't quite finished yet.
How the Apperian Platform Works
Modules contain services and capabilities provided by Apperian and third-party partners; the Apperian platform is the “glue” that pulls it all together into a coherent management framework. Its modular architecture makes Apperian highly scalable and customizable, allowing organizations to use only those modules that make sense in their mobile environment.
The following diagram illustrates the primary components:
The Apperian Server is a SaaS (Software as a Service) configuration hosted in the cloud. It manages each stage in the MAM lifecycle with a cohesive set of functions that support an enterprise's best practices to ensure a robust and secure deployment.
|Apperian throughout the MAM Lifecycle|
During this stage, you define the content of your enterprise app store ("App Catalog"). An App Catalog can include many types of apps: native apps, links to public apps and web apps, device profiles and email configuration profiles, and "hybrid apps" (web apps packaged as native apps). In addition to the app, Apperian can manage associated content, such as screenshots and training videos, to enrich the mobile users' experience.
You can upload native apps via the Apperian Portal web interface or through the Apperian publishing API. Using plugins to Apperian's partner's platforms, developers can publish apps directly to Apperian from a development environment.
Before making apps available to your users, you want to know they are safe. Apperian’s App Inspection is like a code x-ray that screens an app for risky behavior and vulnerabilities, such as malware and Trojans, and generates a detailed report along with remediation recommendations.
Based on corporate policies, you can apply multiple layers of protection to an app with application policies. For example, the Encrypted DAR policy uses FIPS 140-2 certified encryption to encrypt the data stored by an app.
Policies are applied post-development, so there is no change to the original source code, no need for an SDK, and no extra work for you. And because the protection is provided as a layer around the app, it does not alter the functionality or performance of the app, nor does it compromise the user experience in any way.
Signing is a packaging process by which an app is sealed and identified as yours. Most apps need to be signed before they can be distributed to your mobile users. For more information, see About Signing.
Once an app has been inspected, protected, and packaged, it is ready for distribution. Using role-based user groups, you specify which apps users see in their App Catalog. You can also use a Direct Download URL to distribute a single app to someone who is not an Apperian user and does not have access to the App Catalog.
Apperian also makes distributing updates easy; when you upload a new version of an app, Apperian sends a push notification to App Catalog users' devices so they know the update is available for download.
The Apperian Server ensures that a large number of simultaneous users can download and update apps quickly. Commonly downloaded files are situated on a content delivery network to ensure fast delivery at peak demand times.
The Apperian Server supports different authentication options. An account can authenticate its Apperian users with a built-in “white list” invitation system, or implement an SSO (Single Sign-On) solution to integrate with Apperian as well as other service providers. SSO—Apperian's preferred authentication method—leverages industry standards, such as SAML 2.0, and your enterprise’s existing authentication method.
Apperian App Catalog (The Mobile User's View)
An App Catalog enables users to see all the apps that they are authorized to access. From an App Catalog, users can install an app and view detailed information for each app, including screenshots and related media such as PDF files and videos. Users can also search for apps, like, dislike, and review apps, and install updates. Apperian supports a native App Catalogs for a variety of devices, as well as a web App Catalog that can run in a browser on any device. For a list of specific devices, see Supported Platforms.
The following example shows the default, Apperian-branded iOS App Catalog, but both native and web App Catalogs can be customized to incorporate your corporate brand.
Apperian Portal (The Administrator's View)
The Apperian Portal is a web-based console that makes it easy for IT administrators to manage their enterprise mobile environment. In the Apperian Portal, Administrators can:
- Manage the apps available in the App Catalog
- Provide role-based access
- Inspect apps
- Apply policies
- Remove apps from devices
- Add and manage users, groups, and app categories
- View app data in reports
- And much more
Through web services APIs, Apperian provides customers and partners with the ability to integrate Apperian with existing IT solutions, as well as extend new capabilities on top of the platform.
For a complete reference to Apperian's REST API, see Apperian API Reference.
Apperian's REST API does not currently provide an interface for publishing applications to Apperian. To add and update applications in Apperian through an API, see Apperian Publishing API Guide.
The following table lists activities in a typical Apperian platform implementation workflow. You may not choose or need to perform all of these activities.
Brand App Catalogs
Create Groups and Categories
Add and Organize Applications
Protect, Inspect, and Approve Applications
Add and Organize Users
Secure and manage Applications and Application Data
|Monitor Apps and Send Messages to Users|
|Manage User Reviews|