With mobile technology and social networking, users are more accustomed than ever to submitting feedback about the applications they use, web sites they visit, and products and services they purchase. In addition to voicing their own opinions, users like to read what others have to say. It is a continuous cycle of feedback aimed at improving product quality and the user experience.
EASE leverages this cycle of feedback to let App Catalog users Like or Dislike apps. Users can also review apps and browse reviews from other users. See The User Experience for an overview of the feature for App Catalog users.
EASE administrators can view an app's collective rating (total number of Likes/Dislikes), and browse and delete user reviews. See The Admin Experience for an overview of administrator tasks.