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Reports allow you to track and monitor information about App Catalog users and access. You can display reports in HTML format in your browser, or you can download them as Comma Separated Value (CSV) files that can be opened in a spreadsheet application, such as Microsoft Excel.

You can filter a report to display only those data records that fall within a specified time range and/or include a particular text string. The figure below shows the HTML display of a Download Activity report, which lists all the apps that were downloaded to users' devices. In this example, the data is filtered to display records from 02/01/2013 through 02/28/2013 that include the string Harrison in any of the searchable columns (searchable columns are marked with an asterisk [*] in the column heading). 

For descriptions and examples of all the reports you can run in Apperian, see the table below. For instructions on running a report, see Run a Report.

Report Types

The following table describes the reports you can run in Apperian.

Report Description

App Information

Lists all app versions uploaded to Apperian with information about the platform, minimum supported operating system, version, and architecture (32-bit or 64-bit). The Architecture column is only populated for the most recent version of an app.

Use this report to determine whether an iOS app must be updated from 32-bit to 64-bit architecture.

App Usage

Lists usage information tracked for all apps wrapped with the App Usage policy. The report includes the name, ID, and version of the app, date and time of use, and details about the user and device. When an iOS or Android app is wrapped with the App Usage policy, Apperian tracks usage of the app to help you monitor its adoption and popularity. Apperian tracks each time a user opens the app, brings the app from the background to the foreground, or returns to the app from the lock screen. For more information, see Track Application Usage. 

Device Details

Lists information about the devices on which users have logged in to the App Catalog. If a user has multiple devices, there is a separate entry in the report for each device.

The Device Status field indicates whether the device is enabled or disabledIf a user's device is disabled, all users associated with that device in a single organization are blocked from logging in to the App Catalog on that device. A device can be disabled in two ways:

  • Manually by an administrator. For instructions on manually enabling/disabling a device, see Disable or Enable a Device.
  • Automatically by the system. This occurs when the device is noncompliant. Apperian considers a device to be noncompliant if a mandatory update is not installed within the configured grace period. For more information on mandatory updates and grace periods, see Managing Application Updates.

To see whether a disabled device was disabled by an administrator or by the system, show the Disabled By column in the report (this column is hidden by default). To list the date on which the device was disabled, see the Disabled On column.

The Last Active Date column identifies when the user last interacted with Apperian from the device. Interaction includes any type of communication between the device and Apperian. For example: logging in or out of the catalog, listing apps in the catalog, authenticating to open an app wrapped with the Enterprise SSO policy, and updating an app.
 

Direct Install Activity

Lists information about applications that were downloaded via a direct install URL rather than through the App Catalog. For more information on Direct Install and the Direct Install Activity report, see Delivering Applications via a Direct Install URL.

Download Activity

Provides a list of all the native apps (not just the latest versions) that were downloaded from the App Catalog. The list includes the device ID, form factor, OS, and date of the download.

Note that the report lists downloads of the App Catalog, but the initial download of an App Catalog is not counted until a user hasloggedintotheApp Catalog on the device; subsequent downloads of App Catalog updates are counted without requiring the user to log in.

Download Inventory

Provides a list of the latest version of all native apps that were downloaded from the App Catalog. The list includes the device ID, form factor, OS, and date of the download.

Note that the report lists downloads of the App Catalog, but the initial download of an App Catalog is not counted until a user hasloggedintotheApp Catalog on the device; subsequent downloads of App Catalog updates are counted without requiring the user to log in.

Inspection

Lists all the Inspection Reports generated for apps in the App Catalog, including reports generated for older versions of the apps. From this reportyoucan click a Report Link to view any of the Inspection Reports. For more information, see View All Inspection Reports.

Installed Apps

Lists information about all the applications installed through the App Catalog onto devices in your organization. The report includes details about the application that was installed (including App ID, platform, and version) and the device onto which it was installed (including device user and device ID).

The Download Source column identifies the source of the installed application: Apperian or App Catalog indicates that the user installed the app through the App Catalog. Note that the Download Source column is hidden by default; use Show/hide Columns to display it in the report.

Location Services Status

Lists data gathered by the Check Location Services policy which allows you to identify users who need to either enable Location Services on their device or allow location access for an application. Enabled status indicates that all necessary location settings are enabled and the user can take advantage of GPS features built into the app; Disabled indicates that Location Services are disabled on the device and/or the app is not set to allow location access. For more information on the Check Location Services policy, see Application Policies

The Location Services Status report lists each check performed by the Check Location Services policy where the status is different than the previous status. For example, the following rows show a status of Disabled the first time joeadmin launched the Training app. This indicates that either Location Services for the device was turned Off and/or Location Access for the Training app was set to Never. When Apperian performed the check again, both settings were enabled so the status changed to Enabled.

 

Login Activity

Lists attempts to log in to any application managed through Apperian, including the App Catalog. Use this report to identify login failures or difficulties.

Most Popular Apps

Lists downloaded native apps in descending orderbynumberofdownloads.

The report lists App Name, Application ID, App Platform, and Download Count. Download Count includes App Catalog downloads, but the initial download of an App Catalog is not counted until a user hasloggedintotheApp Catalog on the device; subsequent downloads of App Catalog updates are counted without requiring the user to log in.

You can use the Date filter to list the most-downloaded apps during a period of time. Apperian lists only those downloads completed during the specified date range.

Download count is one criterion when assessing the popularity of an application within your enterprise. By wrapping an app with the App Usage policy, you can also track the number of times a user launches the app on a device. For more information, see Track Application Usage.

Password Change Activity

Lists the date and time of any password changes to an Apperian administrator's password. This report logs all administrator password changes, including changes made when an administrator is prompted to reset an expired password, and changes initiated by the administrator on the My Account page in the Admin Portal or through the Forget Password? link in the App Catalog. This report is a useful tool for monitoring that administrators are in compliance with your organization's password expiration policy. For more information on the configuring a password expiration policy for administrators, see Set Password Expiration for Administrators.  
 

Signing Activity

Lists information about applications that have been signed using Apperian, including the name, version, and platform of the application, the user who signed it, the date and time it was signed, and the name of the certificate with which it was signed. For more information, see About Signing.

User Details

Lists details about all the Apperian users defined for your company, including invite status and the date of the user's last login. Use this report to identify users who have been invited but have not yet activated the App Catalog, or to see which users have not logged in recently.

The Invite Status field indicates status of the user's invitation to Apperian. Possible values are:

  • invited: User was sent an invitation but has not yet activated his/her account.
  • activated: User has activated his/her account.
  • password not set: User was not sent an invitation and has not yet activated his/her account. A user may be in this state if you choose not to automatically send an email invitation when you create a new user.

The User Status field indicates whether the user's account is enabled or disabled. For instructions on enabling/disabling a user, see Disable or Enable a User.

Users by Groups

Lists the members of each user group.

Reports Page

Use the Admin Portal Reports page to run reports.

Scheduling Nightly Reports

You can schedule to have any of the following reports generated nightly and emailed to one or more recipients:
To schedule these nightly reports, contact Apperian Customer Support at support@apperian.com and provide the following information:
  • Name of your Apperian organization
  • Names of the reports to schedule (all or any combination of the reports listed above)
  • One or more email addresses to receive the reports

If you have multiple organizations, you can specify which reports to schedule for each organization, and you can send the reports to the same or different email recipients.
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