The Device table lists the following information about each device:
|Type||The type of device.|
|Model||The "model" name for the device as provided by the device manufacturer.|
A unique identifier stored in the
database to associate a user with an App Catalog on a particular mobile device.
Note the following:
|Name||The name of the device as listed in the device's Settings.|
The status of the device: Enabled or Disabled.
If a user's device is disabled, all users associated with that device in a single organization are blocked from logging in to the App Catalog on that device. Users are also blocked from running apps on the disabled device that are wrapped with policies that require the user to authenticate; this includes the Enterprise SSO policy and the Self Updated App policy (when there is an update available).
A device can be disabled two ways:
The date that the device ID was assigned by EASE Apperian and added to the EASE database; this occurs when a user first logs in to the App Catalog on the device.
|Last Active Date|
The date when the user last interacted with EASE Apperian from the device. Interaction includes any type of communication between the device and EASEApperian. For example: logging in or out of the app catalog, listing apps in the app catalog, authenticating to open an app wrapped with the Enterprise SSO policy, and updating an app.
The Last Active Date information can help you identify devices that are no longer being used.
From this column, you can perform the following actions:
When you click on a device in the Devices table, it displays the Device Details page for that device. The Device Details page provides information about the device and the applications installed on the device. The following figure shows an example Device Details page for an iOS device.
See the table below for a description of the fields and buttons in each main section of the Device Details page:
The Clear Data button is enabled if you select an application that is wrapped with the Data Wipe policy. Use it to remove all user data from the selected application. For more information, see Delete Application Data from a Device.
This section lists all the applications that the user can install through EASE Apperian on to that device. On Android, the list includes native applications only. On iOS, Windows 8/10, and Windows Phone, this list also includes public apps.
For each application, EASE lists the The following information appears for each app: