The Device table lists the following information about each device:
|Type||The type of device.|
|Model||The "model" name for the device as provided by the device manufacturer.|
A unique identifier stored in the database to associate a user with an App Catalog on a particular mobile device.
Note the following:
|Name||The name of the device as listed in the device's Settings.|
The status of the device: Enabled or Disabled.
If a user's device is disabled, all users associated with that device in a single organization are blocked from logging in to the App Catalog on that device. Users are also blocked from running apps on the disabled device that uses policies which require the user to authenticate; this includes the Enterprise SSO policy and the Self Updating App policy (when there is an update available).
A device can be disabled two ways:
The date that the device ID was assigned by Apperian and added to the database; this occurs when a user first logs in to the App Catalog on the device.
|Last Active Date|
The date when the user last interacted with Apperian from the device. Interaction includes any type of communication between the device and Apperian. For example: logging in or out of the app catalog, listing apps in the app catalog, authenticating to open an with the Enterprise SSO policy, and updating an app.
The Last Active Date information can help you identify devices that are no longer being used.
From this column, you can perform the following actions:
When you click on a device in the Devices table, it displays the Device Details page for that device. The Device Details page provides information about the device and the applications installed on the device. The following figure shows an example Device Details page for an iOS device.
See the table below for a description of the fields and buttons in each main section of the Device Details page:
General Information and Device Status
The Clear Data button is enabled if you select an app with the Data Wipe policy applied. Use it to remove all user data from the selected application. For more information, see Delete Application Data from a Device.
This section lists all the applications that the user can install through Apperian on to that device. On Android, the list includes native applications only. On iOS and Windows this list also includes public apps.
The following information appears for each app: